Q1. How important is it to have an account with Khadee if I want to carry out a purchase? Ans. If you want to place an order online, we suggest that you create an account on our website. This way, you will save yourself considerable inconvenience and will not be required to enter all the necessary details each time you shop with us. Create an account today to avail the best of our products with utmost convenience.
Q2. How do I place an order with Khadee? Ans. To place an order with us, you need to sign in to your account, select the items you want to buy and add the selected items to your cart. Once you have added all the chosen items to your cart, proceed to checkout and provide all the required billing, paying and shipping details. Review your order before finally confirming it. You can easily check the status of your order on our website.
Q3. What happens if I accidently provide an out-dated or incorrect address for order delivery? Ans. All the delivery items dispatched to incorrect or out-dated addresses are returned to us by delivery agents. However, we advise you that before confirming your order you review all the entered details and ensure that correct entry is made regarding your country, in the shipping address field.
In case you have mistakenly provided an incorrect delivery address, sign in to your account to re-enter the correct address details.
Contact us immediately to make necessary corrections.
Q4. How long will it take my order to be delivered to me? Ans. It is not possible for us to devise and promise an average delivery time for all our orders as timely delivery is influenced by various factors such as payment authorisation and availability of stocks. However, we give due consideration to your time limitations and in case of any urgency, you may apprise us of your requirements and we provide our complete assistance and support to fast-track the delivery process.
Q5. How can I sign up on Khadee.com?
Ans. To create an account on our website, visit our My Account page and enter the necessary details in the provided fields to register yourself on the website. In case of any queries or difficulties, kindly call us on the provided phone numbers or send us an email. Our technical team will reach back to you as soon as possible.
Q6. How am I to receive confirmation for my order? Ans. You are notified by an email by Khadee.com that your order has been confirmed and received. Though, we are prompt at confirming the delivery but the actual process is only initiated after all the standard and necessary requirements have been met, such as the approval of credit card payment and verification of billing and delivery address. You can easily check the status of your order on the My Account page of our website.
Q7. Is it safe to provide my personal details when carrying out a purchase through Khadee.com? Ans. At Khadee.com, we comply with all the principles of security, confidentiality and privacy and ensure that all your provided details are only used for the conduction of concerned procedures, and are kept confidential during all circumstances. These provided personal details by our consumers can only be accessed by authorised and limited personnel and all the necessary procedures and processes are carried out with your consent.